I just finished talking with our SW admin guy, who bought Matt Lombard's SolidWorks Administration Bible and read about a quarter way through at this point. He hasn't even gotten to anything directly about SolidWorks yet, but even so he says its the best thing he's read, in terms of helping him do his job. So good going, Matt. You've got one fan, anyway.
I had thought the book was just about the hardware & software end of things. Seems there's much on CAD standards and processes, which is an area I'm deep into for our office. So I ordered myself a copy. Maybe Matt will get another fan.