AnsweredAssumed Answered

Counterfeit Software Causing Stability Problems

Question asked by David Paulson on Oct 14, 2009
Latest reply on Oct 15, 2009 by Douglas Fox
Both my workstation and my laptop computer have been experiencing stability problems over the past 3-4 months.  Typically not witih SolidWorks, but a lot with Internet Explorer.  The error message always points to a problem with an Adobe product.  So, I thought it might be a good idea to allow Adobe to "update" my Adobe software in hopes of curing the problem.  After updating, Acrobat would no longer even load up, citing a massive failure of the licensing system.  As it turned out, my copy of Adobe Acrobat Pro Extended was a counterfeit.  I have yet to receive my new copy, but wonder if any others have had a similar issue.  And most importantly, it could be that other fake applications could cause problems with SolidWorks, just like it seems to do with IE.

Outcomes