14 Replies Latest reply on Nov 2, 2009 10:44 AM by Jochen Bardonner

Export Assembly to part, crashes

Eusebio Garcia Sep 14, 2009 5:15 PM

I have an assembly that when I try to save as a part file (exterior surfaces only) SW crashes. I've tried it on multiple computers in our office with the same result. Any ideas as to what may be causeing this?

Thanks!

Re: Export Assembly to part, crashes

Tony Cantrell Sep 14, 2009 5:22 PM (in response to Eusebio Garcia)

What version and SP?
Like Show 0 Likes(0)

Actions
- Re: Export Assembly to part, crashes
  
  Eusebio Garcia Sep 14, 2009 5:31 PM (in response to Tony Cantrell)
  
  SW09 SP4.0
  
  Like Show 0 Likes(0)
  
  Actions
  - Re: Export Assembly to part, crashes
    
    Kelvin Lamport Sep 14, 2009 6:40 PM (in response to Eusebio Garcia)
    
    Is it only the one assy giving the problem?
    
    Does the assy have sub-assys? Do any of those exhibit the same problem?
    
    Like Show 0 Likes(0)
    
    Actions
    - Re: Export Assembly to part, crashes
      
      Eusebio Garcia Sep 14, 2009 7:26 PM (in response to Kelvin Lamport)
      
      Of the two sub-assemblies in the top level, one I can save as a part and the other I cannot. It seems I have isolated the sub assembly. I suppressed the sub assembly in the top level and tried saving the top level as a part file (exterior faces only) and SW still failed. I've also tried dissolving the sub-assy in question with the same result - crash.
      
      What else should I be looking for?
      
      Thanks
      
      Like Show 0 Likes(0)
      
      Actions
      - Re: Export Assembly to part, crashes
        
        Kelvin Lamport Sep 14, 2009 9:18 PM (in response to Eusebio Garcia)
        
        Possibly a part with bad surfaces or feature(s).
        
        Run the Assembly Expert to see if anything abnormal is found. (Slim chance but worth a try).
        
        Open each part in turn and do a Ctrl+Q.
        Run the Feature Statistics tool and investigate anything that seems excessive.
        Check that all configs (parts and assys) update correctly.
        If possible make a Pack and Go copy of the assy, delete all configs, and use that to save as the surface part.
        
        Good Luck.
        
        Like Show 0 Likes(0)
        
        Actions
        
        Re: Export Assembly to part, crashes
        
        Eusebio Garcia Sep 15, 2009 12:30 PM (in response to Kelvin Lamport)
        
        Tried the Pack and Go, went thru all the parts ran the assy-expert and still....it quits on me. I've tried using Large Assembly Mode.....crash. I've also taken the pack and go file and removed all sub-assy's and internal components, rebuilt every component (CTRL+Q) and still it crashes.
        
        Any other ideas?
        
        Thanks.
        
        Like Show 0 Likes(0)
        
        Actions
        
        Re: Export Assembly to part, crashes
        
        David Heinemeyer Sep 15, 2009 1:02 PM (in response to Eusebio Garcia)
        
        Like Peter Van Vugt said, try SP4.1. SP4.0 added a bug that caused failures when saving assemblies as parts. SPR 506573 was assigned and fixed in SP4.1. I fixed ours prior to release of 4.1 by going back to SP3.0. Hope this helps.
        
        Like Show 0 Likes(0)
        
        Actions
        
        Re: Export Assembly to part, crashes
        
        Eusebio Garcia Sep 15, 2009 1:20 PM (in response to David Heinemeyer)
        
        Updating to SP4.1 will take a while since the other workstations will also need to be done at the same time. Is there a work around? I have save other assemblies as parts without a problem, this one is just stubborn.
        
        Thanks for your help.
        
        Like Show 0 Likes(0)
        
        Actions
        
        Re: Export Assembly to part, crashes
        
        David Heinemeyer Sep 15, 2009 2:26 PM (in response to Eusebio Garcia)
        
        Unfortunately the only work around involves an SP change. Here's a quote from SolidWorks when I reported this issue.
        "As a work around the user should consider reverting to a previous version of SolidWorks". This was my solution. I had similar results as some assemblies could be saved but others couldn't. When I went back to SP3.0 everything was again good in the SW world.
        
        Like Show 0 Likes(0)
        
        Actions
        
        Re: Export Assembly to part, crashes
        
        Eusebio Garcia Sep 15, 2009 5:54 PM (in response to David Heinemeyer)
        
        Unfortunately going back to previous service pack is not an option (compatibility issues). Regarding SP4.1: There are 4 workstations that use SW09 SP4.0, do all need to be updated to SP4.1 (I handle the majority of assy->part conversion so no immediate need to change the others) or can I just have my workstation updated without the worry of compatibility?
        
        Thanks.
        
        Like Show 0 Likes(0)
        
        Actions
        
        Re: Export Assembly to part, crashes
        
        Kelvin Lamport Sep 15, 2009 8:59 PM (in response to Eusebio Garcia)
        
        You should not have any compatibility issues between differing SPs.
        
        Like Show 0 Likes(0)
        
        Actions
        
        Re: Export Assembly to part, crashes
        
        David Heinemeyer Sep 16, 2009 12:09 AM (in response to Eusebio Garcia)
        
        Kelvin is correct. Service Packs shouldn't make a difference as long as all PCs are running the same major SW release.
        We are running both 3.0 and 4.1 at work on SW 2009, working on the same files without problem. We've been using SW for nine years and haven't seen a compatibility problem between SPs yet.
        
        Like Show 0 Likes(0)
        
        Actions
Re: Export Assembly to part, crashes

Peter Van Vugt Sep 15, 2009 2:48 AM (in response to Eusebio Garcia)

This crash is a bonus in SP4.0
SP4.1 will solve this.
Like Show 0 Likes(0)

Actions
Re: Export Assembly to part, crashes

Jochen Bardonner Nov 2, 2009 10:44 AM (in response to Eusebio Garcia)

Hi all,

I tried this SaveAs with all Components-Option with SWX-Version 2009 SP4.1 on x32 and x64 machines. Both applications crashed. It worked fine with SP2.1 wich is currently our released SP. I planned to upgrade soon, but....now I will make a Call at DS-SW.

Cheers
Jochen
Like Show 0 Likes(0)

Actions

Go to original post