32 Replies Latest reply on Apr 1, 2013 2:56 PM by Scott McFadden

Image Quality Shaded and draft quality changes to low

Peter Rudge Sep 9, 2009 11:44 AM

I have looked to see if this issue exists in the forum, but could not find a definitive answer.

What seems to be a random issue, I will set my Shaded and draft quality resolution to an appropriate level. Then at some point during the same session, the level will drop to the lowest setting.

I've read that you change the level in the templates to maintain the level, but I this does not seem to work either.

Any help would be greatly appreciated.

Thank you.

Re: Image Quality Shaded and draft quality changes to low

Scott Harms Sep 11, 2009 12:36 PM (in response to Peter Rudge)

I am having this exact same issue, and it seems to be getting worse. By doing nothing more than editing a sketch, my image quality will drop from something reasonable to an extremely low setting. This can happen multiple times per session, and I have not been able to figure out how to recreate it changing in a predictable manner.
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Re: Image Quality Shaded and draft quality changes to low

Stuart Sangster Sep 29, 2010 6:25 AM (in response to Peter Rudge)

Exactly the same problem here.
Did you guys find a solution to this?
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- Re: Image Quality Shaded and draft quality changes to low
  
  Greg Hynd Sep 29, 2010 6:50 AM (in response to Stuart Sangster)
  
  Its an age-old problem. no fix i know of.
  
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  - Re: Image Quality Shaded and draft quality changes to low
    
    Stuart Sangster Sep 29, 2010 8:53 AM (in response to Greg Hynd)
    
    Hi Greg,
    This didn't happen in 2007, just when I upgraded to 2010.
    A bit of a spurious bug, but getting frustrating!
    
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    - Re: Image Quality Shaded and draft quality changes to low
      
      Scott McFadden Sep 29, 2010 9:01 AM (in response to Stuart Sangster)
      
      I started a thread on this very same issue and as you will see I didn't get any solutions.
      This happened more at my old job then my current so far. The only work around that brought some relief
      was if my parts that decided to go hexial on me were in an assembly I would change the image quality
      inside of the assembly and the parts would seem to stick with the hight image quality just by doning a ctrl Q.
      Hope this helps.
      
      https://forum.solidworks.com/message/174410#174410
      
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      - Re: Image Quality Shaded and draft quality changes to low
        
        Stuart Sangster Sep 29, 2010 10:00 AM (in response to Scott McFadden)
        
        Thanks Scott, I will give it a try.
        
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        Re: Image Quality Shaded and draft quality changes to low
        
        Stuart Sangster Sep 30, 2010 2:49 AM (in response to Stuart Sangster)
        
        Tried your workaround, but didn't really help.
        I have managed to replicate the problem, but this only happens on a few parts, in certain assemblies.
        To me it seems that it is coming from some sort of drawing bug.
        What I do to replicate the problem is:
        open the part and assembly that the part is in, and create a drawing of the assembly.
        Go to the part and change or edit a feature.
        Go to the drawing and rebuild it.
        Go back to the part, and change or edit a feature....this is when my parts go to the lowest quality setting (hex).
        As I said, it only happens in certain parts and assemblies, but I am sure the drawing rebuild causes the error?
        Not sure if this will help, but I am at my wits end with this problem.
        
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        Re: Image Quality Shaded and draft quality changes to low
        
        Greg Hynd Sep 30, 2010 2:58 AM (in response to Stuart Sangster)
        
        Stuart, have you looked at the threads in the "more like this" box at the top right of this thread? i am sorry to sound so gloomy but this is a often found problem, with no known cure.
        
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        Re: Image Quality Shaded and draft quality changes to low
        
        Stuart Sangster Sep 30, 2010 3:49 AM (in response to Greg Hynd)
        
        Hi Greg,
        I have looked through all the threads about this issue, and don't know why this has not been sorted out?
        How do you go about getting an spr through?
        I have attatched a video showing the problem I am having.
        
        sldrx.wmv.zip 1.3 MB
        
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        Re: Image Quality Shaded and draft quality changes to low
        
        Greg Hynd Sep 30, 2010 4:11 AM (in response to Stuart Sangster)
        
        Stuart,
        
        I have never seen this as reproducable as this! does it do it on all parts if you follow this workpath or just some parts? you need to send this to your var, with the parts and they will do a spr for you.
        
        I have this problem, but it is very random, so never worried about it too much.
        
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        Re: Image Quality Shaded and draft quality changes to low
        
        Greg Hynd Sep 30, 2010 4:16 AM (in response to Greg Hynd)
        
        Stuart, you could also go to the customer portal and choose enchancement requests. then do a search for the problem, if you dont find anything you will then be asked to create a new one, which will then be turned into a spr by solidworks.
        
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        Re: Image Quality Shaded and draft quality changes to low
        
        Stuart Sangster Sep 30, 2010 4:27 AM (in response to Greg Hynd)
        
        ok, thanks Greg.
        
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        Re: Image Quality Shaded and draft quality changes to low
        
        Stuart Sangster Sep 30, 2010 4:23 AM (in response to Greg Hynd)
        
        Greg,
        It does this on all parts in this assembly, and some others.
        Some assemblies seem to be ok.
        I will send this to my var.
        
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        Re: Image Quality Shaded and draft quality changes to low
        
        Scott McFadden Sep 30, 2010 7:25 AM (in response to Stuart Sangster)
        
        Stuart,
        It didn't work 100% for me, but I can tell you it cut down the amount of times it did happen.
        Now what is weird is at my previous job this is the method I used because like you it happened
        all the time and I was at my wits end as well. I have brought my settings from there to my new
        job and it has happened very seldom here.
        But, both times it was with 2010. Never had this issue with 2009 or previous.
        I think like Greg suggested you should go on the customer portal and put in an enhancement request.
        I like you think this is a bug, but with that said I was using SP 3.1 and below there versus SP 4.0 here.
        Maybe something to be said about that.
        
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        Re: Image Quality Shaded and draft quality changes to low
        
        Stuart Sangster Sep 30, 2010 8:54 AM (in response to Scott McFadden)
        
        Hi Scott,
        Thanks for the reply.
        I am using 2010 sp 4.0, and this didnt happen on 2007.
        I have put a bug request to my var, hopefully something will happen.
        I have found that 2010 is not nearly so stable as the previous versions I have used.
        
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        Re: Image Quality Shaded and draft quality changes to low
        
        Scott McFadden Sep 30, 2010 9:03 AM (in response to Stuart Sangster)
        
        Thank you!!!!!
        I have said that numerous times about the stability of 2010 but have been told
        every version has its quarks. I don't buy it and still stand by that 2010 is very unstable.
        This isn't the only weird bug I have found. I have seen some duzzys with this release.
        
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        Re: Image Quality Shaded and draft quality changes to low
        
        Stuart Sangster Oct 4, 2010 3:17 AM (in response to Scott McFadden)
        
        I have been told that they are working on this bug, and it will be released in SP 5.
        
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Re: Image Quality Shaded and draft quality changes to low

Steve Scudder Nov 10, 2010 2:02 PM (in response to Peter Rudge)

We are still having this problem in 2011, so I doubt this was ever adressed. Are others still having this problem?
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- Re: Image Quality Shaded and draft quality changes to low
  
  Charles Heidenreich Jan 19, 2011 10:00 AM (in response to Steve Scudder)
  
  Same here. SW2011 SP1
  
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  - Re: Image Quality Shaded and draft quality changes to low
    
    Sam Pirahanchi Feb 28, 2011 8:17 PM (in response to Charles Heidenreich)
    
    This is not an enhancement issue; this is an error! A major error,
    Nothing is going to improve until SWs start losing customers.
    
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- Re: Image Quality Shaded and draft quality changes to low
  
  Barry Trapp Jun 3, 2011 1:27 PM (in response to Steve Scudder)
  
  Yep, I'm having the same problem with SW 2011 SP.3 64bit. Didn't have the problem at all on my old 32bit computer, but now that I've upgrade to 64bit and running windows 7.
  
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Re: Image Quality Shaded and draft quality changes to low

Jack Parlane Jun 27, 2011 1:03 PM (in response to Peter Rudge)

Just started happening to me too having upgraded from 20011 SP3 to SP4...tends to happen when I selection section view, quite annoying really and surprised to hear that it seems to be an inherent legacy bug in the software...
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Re: Image Quality Shaded and draft quality changes to low

tyler vandervelde Sep 2, 2011 10:06 AM (in response to Peter Rudge)

Same problem here, using SWX Pro, SP4 x64 Ed., really annoying problem to have. Can't predict when it happens, but been doing it to me in 2010 and 2011 versions.
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Re: Image Quality Shaded and draft quality changes to low

Stuart Sangster Oct 9, 2012 8:57 AM (in response to Peter Rudge)

This is still happening to me, now on SW 2012 win7 64 bit.
Very randon, but happening quite a lot, edit a part, and it goes to the lowest quality possible.
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- Re: Image Quality Shaded and draft quality changes to low
  
  Jay Johnson Oct 9, 2012 12:43 PM (in response to Stuart Sangster)
  
  Happens to me, too. I'll set it to high resolution and save it. Then if I open it, whether within an assembly or by itself, it will set it back to low resolution. What a pain. I have to go to options and change it again...only to have it reset back to low resolution.
  
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  - Re: Image Quality Shaded and draft quality changes to low
    
    Jim Wilkinson Oct 9, 2012 1:30 PM (in response to Jay Johnson)
    
    Hello All,
    
    Please note that we were able to reproduce this behavior for some workflows and a fix has been implemented in SolidWorks 2013 which is currently available in Pre-Release. The SPR# that you can look up in the Knowledge Base is 573860. The behavior relates to the image quality changing when a part or assembly is open and a drawing is open that references the part or assembly. Now, the higher quality set at the part level should be respected instead of it being reset. We cannot guarantee that this will fix all workflows that users are encountering, but the fix is of a general nature and should take care of most, if not all cases. We recommend users encountering this issue try SolidWorks 2013 to see if the issue is resolved for them. If there are specific workflows that do not seem to be fixed, please post them to the forum and report them to your reseller.
    
    Thanks,
    Jim
    
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    - Re: Image Quality Shaded and draft quality changes to low
      
      Tom Helsley Oct 10, 2012 2:51 AM (in response to Jim Wilkinson)
      
      Oh, that is good news, Jim. Thank you for the update.
      
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    - Re: Image Quality Shaded and draft quality changes to low
      
      Nate Eizenhoefer Mar 28, 2013 9:52 AM (in response to Jim Wilkinson)
      
      Can anyone testify that 2013 has resolved this bug? I'm in the process in eventaully moving from 2012 to 2013 this next month. It would be a big plus for us if this acutally is resolved. Anyone able to confirm the parts they had this issue with in 2012 or older, now do not do the error questioned?
      
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      - Re: Image Quality Shaded and draft quality changes to low
        
        Tom Helsley Apr 1, 2013 2:41 PM (in response to Nate Eizenhoefer)
        
        I just did a quick test in 2013 SP2.0, and so far I'm not experiencing the problem. In 2012, I could reliably repeat the problem.
        
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        Re: Image Quality Shaded and draft quality changes to low
        
        Scott McFadden Apr 1, 2013 2:47 PM (in response to Tom Helsley)
        
        Fair to say this only took 4 versions to get cleared up?
        
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        Re: Image Quality Shaded and draft quality changes to low
        
        Tom Helsley Apr 1, 2013 2:50 PM (in response to Scott McFadden)
        
        Yeah, and it only took one to screw it up.
        
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        Re: Image Quality Shaded and draft quality changes to low
        
        Scott McFadden Apr 1, 2013 2:56 PM (in response to Tom Helsley)
        
        You know what they say. If it ain't broke, don't fix it!!!
        
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