AnsweredAssumed Answered

SolidWorks freezes my system

Question asked by 1-HDSC6U on Jul 23, 2009
Latest reply on Jul 23, 2009 by Gerald Davis

Hello all,

I have the following issue with SolidWorks 2009

From time to time (sometimes 3 times/week or 3 times/day) SolidWorks is freezing my system and takes me 15-25 minutes to save my work and restart the computer. It happens when I either switch between open documents, want to save, find reference, edit a feature…, so it is random and I can’t pin point the exact problem that causes this to happen.

If I look in Task Manager in Windows -> Processes tab -> Memory usage, is showing that SW dumps all the memory used and then it takes it back. To better explain, when I encounter the problem, Memory Usage for SW is 10,000K and going up. If I wait long enough (to rich over 650,000K) my system might become to life again.

I got in touch with my customer support, I even took a video of the phenomenon but they came back and told me that I have a clean system and they can’t see any problem.

I tried without success:

- upgrade firmware, software and drivers

- upgrade framework

- working on local drive

- fresh install of SW by removing all the reg keys

This is getting very frustrating and I was wondering if anyone else is experiencing something like this or if anyone can give me a solution to this problem (besides get rid of SW).

My system

XP Professional XP64 SP2

Intel® Core™ 2Duo CPU

E8400 @3.00GHz

2.99 GHz 3.93 GB of RAM

Video NVidia Quadro FX 3500

SW2009 SP 4


Thank you!