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Can't install sp4

Question asked by Gary Garrison on Jul 7, 2009
Latest reply on Jul 20, 2009 by Brian Hughes
I tried to update to sp4 last night (the huge DL causes howling from the sales staff because it slows down the interweb), but the Install manager did it's thing and when I click the "Download Now" button I get the attached mesasge.

I had the original 2009 disk in the drive, and it didn't work. I tried the complete DL option that doesn't use a disk, and I got the same result.

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