1 Reply Latest reply on Jul 6, 2009 1:51 PM by Megan Fannon

    Help me please.....

      I found some problem while i test PDM Enterprise.

      When i created and approved drawing file (.slddrw),
      Information are inserted into variable "DrawnBy" and "CheckedBy" of the drawing file.

      But it not appear on preview tab of vault explorer, although it's not show when open with eDrawing.

      But it's show when open with SolidWorks

      i don't known why and how to fix this problem?

      sorry for my worst english. please see attach file.

      thank you
        • Help me please.....
          Megan Fannon
          Tom,
          You will need to do some upgrading. See Solution S-033400 in the knowledge base. (I'm not sure how to link directly there, but if you click "Knowledge Base" in the main customer portal page, and then enter the solution number in the search box, you should find it.) This solution worked for us.

          Good luck
          Megan