chris buttenob

screen lock up w/o error prompts - and its not the video card issue

Discussion created by chris buttenob on Jun 19, 2009
Latest reply on Jun 20, 2009 by Anna Wood
I have been trying to source a problem using SW 09(SP3) on Vista (32) - the problem is the graphics area in part/assembly mode which happens within a couple of minutes of startup of SW. I can move the cursor, access the feature tree, save the file, move to other parts(but in other parts the same problems exists). No SW error prompts - just locks up SW model space

I switched out graphics card(Quadra FX3500) from a like system- no solution
I switched out the HD - no solution
System checks for bad memory - all pass
Had Dell update BIOS - no solution
Turned off drivers to Space Ball - no solution

No problems when opening the parts on other Vista 32bit systems and works really well on XP OS.
Things I havent done:
- I do not have SP2 for Vista loaded(released last month) - good chance it wont apply since this problem occured earlier in the week
- with new reinstall I dont have SP3 up - good chance it wont apply since this problem occured earlier in the week

I have read Outlook compatibilty - my system installed a couple of Office Outlook updates(KB969907 and KB963677) earlier in the week 6/13 ???

Since I was able to work the part/assembly files on other ocmputers I have ruled out a bad feature,etc.

Any ideas?

thanks

Chris


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