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What on earth happened to my cutlist properties?!?!

Question asked by Michael Miller on Feb 12, 2021
Latest reply on Feb 17, 2021 by Michael Miller

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There are several issues with this file:

[EDIT 2/15/21] Number one has been solved thanks to Josh Helman. I made the mistake of asking two questions in one post, so now we've got one more to go.....

Do you see this when you open cutlist properties?

Whaaa.........??? Where did my custom properties go?

What happened to my sheet metal properties?

One part shows only this. Note that there is no sheet metal thickness, bend allowance, bounding box dimensions, or bends shown.

Another one, totally fine. (The custom property labels are still messed up, see #1 above).

Disclaimer, this is not my modelling. I know it's not all kosher...

Josh Helman Feb 12, 2021 5:25 PM

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Hey Michael, I'm not sure what causes this but I just saw this the other day too. You just need to double click on the line in my image below. For some reason the column was given 0 width. After you double click this line you should see another column show up, then you click ok and re-open your custom properties and now you should see your full column.

See the reply in context

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SC-12 Welded Frame.SLDPRT.zip18.9 MB

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Josh Helman Feb 12, 2021 5:25 PM
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Hey Michael, I'm not sure what causes this but I just saw this the other day too. You just need to double click on the line in my image below. For some reason the column was given 0 width. After you double click this line you should see another column show up, then you click ok and re-open your custom properties and now you should see your full column.
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- 2021-02-12_16-22-29.png83.2 KB
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- Ben Nemec @ Josh Helman on Feb 15, 2021 10:45 AM
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  We see "disappearing" columns or even portions of Vault View or other menus now and then. As several have mentioned here it appears that some adjustment was slid to zero width or height.
  First off, those controls have minimum settings that programmers may use to prevent the user from doing things like that. It appears SW has not made use of minimum control sizes.
  Second, it seems to me that all of these are settings that are stored somewhere in the registry. Nothing specific to SW here but the Windows registry makes me think of why all the electronics on the Space Station need to be radiation hardened. It seems cosmic rays are bit flipping registry values all the time and we just happen to notice them now and then. Maybe it's roaming profiles going back and forth over the network each login, maybe it's the application glitching out and saving a bad value, maybe it's the user, I don't know. These happen often enough though that I've been tracking them and before just fixing with random double clicking and dragging or even clean install, I try to search reg keys and sure enough one or more is out of norm.
  What stinks is it gets hard to identify the line between system/user settings and document settings/properties. Fortunately SW still keeps those settings segregated and I've found if the same file behaves differently on various machines it's system settings (registry) related.
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Jim Sculley Feb 12, 2021 6:33 PM
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What SW version are you using? I get a corrupt file error trying to open it with 2020.
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- Michael Miller @ Jim Sculley on Feb 12, 2021 7:12 PM
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  2021 SP1
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- Glenn Schroeder @ Jim Sculley on Feb 12, 2021 9:51 PM
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  Jim Sculley wrote:
  
  What SW version are you using? I get a corrupt file error trying to open it with 2020.
  
  Same with SW 2021 sp 0.0
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Paul Salvador Feb 12, 2021 6:44 PM
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...yeah... something wrong.
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Annie Cheung Feb 12, 2021 7:07 PM
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There is a separate thread describing the same problem here: 'Property Name column missing in custom properties .
One workaround seems to be resizing a column and dialog, press OK, and then launch properties dialog again.

It's been reported through this SPR.
SPR1200444: File (Cut List) Property dialog window on and off does not display the column Property Name
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Deep Shukla Feb 13, 2021 6:59 AM
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Hey,

In first Image select the 15 number raw click on text and click "OK" on custom property window. (Try to insert new custom property.)
Reopen the custom property and property value raw should be there.
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Michael Miller Feb 15, 2021 8:53 AM
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I don't know why it's giving you guys an error. Jaylin and I were both able to open it without issues. Well, without error messages. It still has issues...
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Michael Miller Feb 15, 2021 11:09 AM
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Okay, now for a really weird twist. This "meltdown" happened on Friday at 1:30 PM. Prior to that, all my cutlist properties were working fine.

Now, when we go back to an archived version from Feb 5, it's still corrupted! Whaaa......!!??

See if you can open the attached file. (To clarify, the attached file is from Feb. 5, before the meltdown. I used "Restore Previous Version" with Windows Explorer.)
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- SC-12 Welded Frame.SLDPRT.zip20.3 MB
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- Paul Salvador @ Michael Miller on Feb 15, 2021 11:06 AM
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  ..ok,..I can read this file .. and what I see.. (2021sp2)
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  - Michael Miller @ Paul Salvador on Feb 15, 2021 11:07 AM
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    No errors? That's a good thing.....
    
    But do you see how some of the sheet metal properties have disappeared? Any idea what would have caused it?
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    - Paul Salvador @ Michael Miller on Feb 15, 2021 11:19 AM
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      Michael Miller wrote:
      
      No errors? That's a good thing.....
      
      But do you see how some of the sheet metal properties have disappeared? Any idea what would have caused it?
      ..not sure which you are referring? (image)
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      - Michael Miller @ Paul Salvador on Feb 15, 2021 11:30 AM
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        Specifically Sheet Metal Thickness, Bends, and Bend Allowance. Some Sheet Metal parts have them, and some have only Material and Qty. Those fields are created automatically when a new SM part is started.
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        Ben Nemec @ Michael Miller on Feb 15, 2021 11:41 AM
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        Michael Miller wrote:
        
        Specifically Sheet Metal Thickness, Bends, and Bend Allowance. Some Sheet Metal parts have them, and some have only Material and Qty. Those fields are created automatically when a new SM part is started.
        I may be way off here, but may I ask how? Are we talking sldprt template or if the user that created the file had the correct gage/bend table file in use?
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        Michael Miller @ Ben Nemec on Feb 15, 2021 11:52 AM
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        Ben Nemec wrote:
        
        Michael Miller wrote:
        
        Specifically Sheet Metal Thickness, Bends, and Bend Allowance. Some Sheet Metal parts have them, and some have only Material and Qty. Those fields are created automatically when a new SM part is started.
        I may be way off here, but may I ask how? Are we talking sldprt template or if the user that created the file had the correct gage/bend table file in use?
        I don't think it matters. Those fields are populated automatically for each SM part. For example, check out the attached file. I added no Cutlist properties manually at all. They populated as soon as I created the first Base-Flange feature.
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        test SM part.SLDPRT.zip79.1 KB
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        Paul Salvador @ Michael Miller on Feb 15, 2021 12:08 PM
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        Michael Miller wrote:
        
        Specifically Sheet Metal Thickness, Bends, and Bend Allowance. Some Sheet Metal parts have them, and some have only Material and Qty. Those fields are created automatically when a new SM part is started.
        ..(Sheet Metal Thickness, Bends, and Bend Allowance)... yeah.. most of those are not filled in? (image)
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        Michael Miller @ Paul Salvador on Feb 15, 2021 12:15 PM
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        Yep, that's the weird part. Of course, weldments won't be filled in, but every sheet metal part should be.
        
        That said, I do have a ticket open with Go Engineer, but they're closed today....and they didn't sound very confident on Friday. (We've never heard of this before...yeah....really weird.....can you reproduce it....???)
        
        I hope it's not permanently corrupted. [emoji for sweating bullets]
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Michael Miller Feb 17, 2021 2:15 PM
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Update: between me, Goengineer, and SWX Corp, we were not able to figure out what caused problem #2 or how to restore it.(#1 was solved by Josh Helman et al. There is also an open SPR for it as Annie Cheung mentioned.)

The solution was to delete the cutlist folder in the part file and rebuild it. This worked like magic to repopulate the fields although it wiped my custom data. Not to worry though. I created a BOM beforehand and exported it to Excel. Now I have to spend the next hour copying and pasting......
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What on earth happened to my cutlist properties?!?!

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