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my computer crashes to desktop when I try to use imported diag tool

Question asked by Shalit Salama on Feb 7, 2021
Latest reply on Feb 11, 2021 by Paul Salvador

Hello 

i have solid 2020 with i5-4690 processor and 8gb ram

when i try to use the imported diagnostic tool on imported model

my computer crashes to desktop without living any error message.

the model was create on fusion 360

Important: this issue does not happening with every model

does anybody here encounter the same problem? does it mean  my ram's computer is too weak 

or is there really a problem in the file?

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