I am trying to register my product on customer portal. I get answer "duplicate serial number". We really are 3 SW users that have the same serial number. How can I register my SW ?
My understanding is SolidWorks license can only be activated for one user at a time.
See this article for some insight:
Contact your reseller.
They'll let you know if your license allow 3 users at the same time.
Or how to set it up.
We don't know what type of license you got.
If you have a standalone license that goes just on the computer, you can only have one machine using that serial number. If it is a network license, then you will have as many seats available that is in the license file. Without more information it looks like you are trying to use one seat for 3 people at the same time & that will not be allowed by Solidworks.
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