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2021 Can't save to a PDF

Question asked by John Lhuillier on Oct 30, 2020
Latest reply on Nov 24, 2020 by Markku Lehtola

We just installed 2021 for a 2nd designer today. When he tries to save a file to a PDF it will not work. When he hits the OK button to begin the save, it goes back to the drawing as if the command was cancelled and no PDF was created. Has anyone else had or seen this issue. Thanks.