after the customize command every other menu seems gray and the customize option does not show, is there any solution?
after the customize command every other menu seems gray and the customize option does not show, is there any solution?
Below is what you should see when you go to Tools > Customize...", which is what your arrow is pointing to (you said "tools/options/customize..", but I assume you inserted "options" by mistake).
If that's not what you're seeing, try right-clicking on a blank part of the Command Manager ribbon (red star below) and choosing "Customize..." from that drop-down, which should take you to the same place.
Off-screen means that it is not on your screen. How the heck does a screenshot of the things that are on your screen show that there is nothing off the screen?
How to Move a Window that is Off Screen Tips and Tricks