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SolidWorks 2020 hanging when Enhanced graphics performance is enabled

Question asked by James Hauser on Sep 9, 2020
Latest reply on Sep 11, 2020 by Siddharth Palaniappan

We just recently moved from SolidWorks 2018 to SolidWorks 2020. On our desktops it's working fine out of the box, but we have a Dell Precision 7740 with a Radeon Pro WX 3200 GPU that's giving us issues. When trying to create a new part it just hangs; trying to interact with the window just brings up an error that SolidWorks is busy executing a command. No matter how long you leave it the command never goes through and eventually you have to kill it.

 

The only way to fix it has been to disable Enhanced graphics performance, but we're looking for a way to fix it without turning that off. Tried updating to SP4 and I updated to the Enterprise 20.Q3 video driver but still no luck.

 

Anybody with the same config find a way around disabling the setting to get SW to work?

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