Bence Forgo

Built-in tutorial does not open

Discussion created by Bence Forgo on Sep 4, 2020
Latest reply on Sep 4, 2020 by Jeremiah Feist



We use SW2020 SP3.0 at our company, and I always suggest for new employees(who does not use SW before) to go through the tutorials. It is very useful in my opinion, and they can learn fast how to use the program.

It was working fine, but now I was attempting to open it and show it to a trainee, and it is just not working. Some pop-up happens, the program shrinks for a moment(to leave space for the tutorial window), and nothing after that. I tried it on some PCs and it does not work on any of them.

Do you have any idea how to fix this?