I have two users in same group with same permission
when user1 upload some files in PDM then user2 can't see those files.
and user2 upload files not able to see on user1 login.
I have two users in same group with same permission
when user1 upload some files in PDM then user2 can't see those files.
and user2 upload files not able to see on user1 login.
Even if the files have been added to the vault, each user will need to check their files in unless they have permission to see files in "private" state. Once the files are checked in, the users will need "Read file contents" permission for the State as well as both "Read file contents" and "Show working versions" permissions for the folder where the files are stored.
Please elaborate on what you mean by "upload some files". ensure these are not private state files, check them in. if you have 2019 or newer, hit F5 on the vault view. Broadcast events have changed since 2019 and will require to hit F5 under certain conditions. being a member of the same group does not cut it, ensure permissions profile are not a factor here and that there have not picked up the restriction from a different group or user-specific permissions.
good luck
Francisco Guzman | CSWS-DMA
GoEngineer
Make sure the files are actually added to the vault by the users. Check to see if they can RMB the file in PDM explorer and Add to Vault. Then they have to check it in.