I am facing a issue where PDM archive server services & PDM Database services are stops automatically, which gives an error "could not connect to archive server" or "cannot access the item in the database",
I need to restart the services on Server machine each time when it stops, I have tried set manual running, Automatically delayed start / Automatically, that doesn't work, I don't know which apk is stopping the services of PDM Archive server & SQL Services or PDM Database services,
Server Config
OS is Win-Server 2016
SQL 2014
SW Version is 2018-SP3
Make sure your OS is working well. in a similar situation, windows sockets were not recycled and will give that message (OS issue). also, you can turn on verbose logging for the database server service - but at this point, I would call your VAR for them to help you turn on the verbose logging and help you decipher the log. another reason why the PDM server services stop is because of low system resources. especially if SQL is in the same machine as the database and archive server services.
Francisco Guzman | CSWS-DMA
GoEngineer