Hello,
I recently upgraded to Solidworks 2020 student edition from Solidworks 2018. The install was successful and seemed to be normal. However, the program is unusable for more than a couple of seconds. The program crashes whenever I open a previous model/assembly or try to make a new one. It also crashes randomly in the menus. I have no idea what to do as I have never had these issues on previous Solidworks versions.
Thanks
Ok, the diagnostics doesn't show any errors and is properly using my graphics card instead of integrated graphics. Thanks for your help.
Okay. The next place I'd look is the diagnostic logs. Click the start button and type 'Event Viewer'. In the left panel expand 'Windows Logs'. I usually focus on the Application and System reports. Click on one, then in the right panel click 'Filter Current Log' and check 'Critical', 'Warning', and 'Error' filters. Look through the remaining events and try to find the similarities that are linked to the SolidWorks crashes.
Repeat for the other set of logs.
I did these steps for all the logs and did not see anything obvious. There are no errors that link to solid works files or processes. (I could have missed something though as I am not sure exactly what to look for).
Normally at this point I would access your CXPA files and run them through the Logs Parser resellers have access to.but I'm not sure how to handle student accounts. Like someone said below, a complete uninstall/reinstall is probably your best course of action.
When running the uninstall dialogue click Advanced and ave it clear out everything. It's a Hail Mary but your best option right now.
I followed this guide and am certain I did it correctly but unfortunately Solidworks still crashes unexpectedly.
Mitchell Todd wrote:
I followed this guide and am certain I did it correctly but unfortunately Solidworks still crashes unexpectedly.
darn,... the other is running "Modify/Repair" (image)
No luck ):
Austen Popejoy wrote:
First of all, there are rarely crashes 'for no reason'.
In the same category as the "Dog Ate My Homework Story"
Hello Mitchell,.. ..see if this helps.. go to System Options/Performance/.. and check Enhanced graphics performance. (image)
This was already enabled.
Disable it.
I disable it and unfortunately I am having the same issue.
That feature seems to be causing lots of issues. It should not be enabled by default (but it is.)
..dang... well,.. I tried..
You spoke of Student version.
Is it possible that Student version can only open current version file and not previous version file to try sort of avoid people from using student licences to do shop drawings?
I do not believe this is the case as I have been able to open older files with Solid works Student 2018. Also, the crashing occurs for both older and up to date files.
Have you tried these options inside SolidWorks RX?
Honestly, it's rather weird what you're getting. You should seek help from your school so that they can contact their VAR so that he may help you in turn.
Tried both safe modes, neither show different results. My school does not use Solidworks (I have a student edition because of a team sponsorship).
Well, sounds like you're S.O.O.L., unless your team has some sort of subscription with a VAR.
The only thing to try is full uninstall all SW and reinstall.
BTW are you opening file on your computer in a local drive? Or on network? Dropbox? Google Drive?
What is your computer setup?
I had 8GB of generic RAM in my system and would crash often when I would open something more complex then a simple box. I upgraded to 64GB of Corsair this last week and now I have not crashed since upgrading. SW2020 might have some issues with loading and/or saving on lower end PC's.
Did you fully Un-install the previous version of SolidWorks Student 2018 edition you were using before you installed 2020?
This is a recommended (and I think required) process before you install a new Student version.
At this point, I would fully uninstall any / all Solidworks program versions (not part/drawing.. files), reboot the computer and do a new install from scratch.
you don't have much to loose right now.
First of all, there are rarely crashes 'for no reason'.
Ok, now that I got that off my chest:
It sounds to me like you're having severe graphics card issues. Launch SolidWorks RX (hit the start button and type 'RX') and let it gather the information it needs. On the 'Diagnostics' tab, look at the first section. If it says 'Intel HD Graphics' or lists any other issues you should resolve those first. Report back here with the results and we can assist further.