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VCVictor Carosi06/08/2020

Hello SW Forums,

This has been asked loads of times before, but I could not find a remedy to this specific issue regarding deleting files in a private state.

Scenario:

  • User has left company
  • User had files checked out
  • User attempted to put multiple files with the same name into different locations
  • User now has identical private state files in different locations with the same name
  • Our vault does not allow identical file names

I log in as admin to deal with this, but cannot delete or touch these files at all. I don't get an error when attempting to delete, it simply doesn't work. I click delete, refresh, nothing happens. (PDM Pro 2018) If I attempt to rename the private state files, I am told I do not have permissions (I have checked 10 times to ensure Admin has full rights everywhere, is not part of a group, has delete permissions in all workflow states, etc)

Is there a way to just destroy these? Can that only be done after a file has been deleted?