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Why do you make it so hard to buy your product?

Question asked by Alton Markham on Jul 14, 2020
Latest reply on Jul 14, 2020 by Alton Markham

Why do you make it so hard to buy your product? I've been waiting days to get ahold of a sales rep so I can buy a subscription to SolidWorks and CAM. Why am I having to go through a third party sales rep anyway? Adobe has very successfully navigated a self-serve subscription model for a whole suite of complex programs, like SolidWorks has. Why is SolidWorks unable to do the same? You could even lower if you cut out the middle man, which combined with an easier purchasing process would likely boost your sales volume. No one wants to talk to sales people. It's why Amazon is taking over. You're doing your company and customers a great disservice by not having an easy online method of buying your product

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