AnsweredAssumed Answered

Solidworks 2020 has encountered a problem and needs to close.

Question asked by Leander Heisterberg on Jun 14, 2020
Latest reply on Jun 15, 2020 by Leander Heisterberg

Hello, 

I have a problem with getting Solidworks run on my new Dell XPS 15 9500 laptop: 

Intel i7-10750H CPU @ 2.60 GHz
16 gb RAM

NVIDIA GeForce GTX 1650 Ti

 

Every time I start Solidworks the message "Solidworks 2020 has encountered a problem and needs to close. " appears. 

What I have tried: 

Reinstalling Solidworks multiple times (2020 SP3 and I also tried 2019 SP5)

Starting Solidworks in Safe Modes

Opening SLDWORKS.exe as an administrator

 

None of it worked. When starting with the Safe modes nothing happens, in the other cases the program crashes and a crash report is generated.

 

Any ideas what might be the issue here?

Solidworks 2020 has encountered a problem and needs to close.

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