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Every time Motion Study is started in Solidworks 2019, Solidworks crashes

Question asked by Engineering It Boston University on Apr 30, 2020
Latest reply on May 1, 2020 by Jay Seaglar

Hello,

 

Solidworks keeps crashing when motion study is started.  I am using 2019 on sp3 but am upgrading to 5 to see if that helps. 

Information

Error code: aldi:00e3a20e

Windows server 2016

 

I have attached a picture of the diagnostic.

 

Everything was working fine until last weekend.  And nothing has changed on the computer itself. and everything else works fine.

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