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I have installed eDrawing Viewer but when I start it I don't receive the code by mail needed the first time ! I tried with 3 differents address but same problem !

Question asked by Francis Zerka on Apr 17, 2020
Latest reply on Jun 1, 2020 by Leticia Pizzi

After eDrawing Viewer installation, the first time I start it, it ask me few informations (name, phone, ...) and after that, I arrive to a field where I have to put a code I receive by mail


My problem is I don't receive this mail with the code. I tried with 3 different address but same problem


Could you help me ? Is it a bug ?