AnsweredAssumed Answered

Saved files lost after update

Question asked by Chris Saller on Apr 7, 2020
Latest reply on Apr 7, 2020 by Chris Saller

Here's something I have never seen before.

I recently started a new job. They have SW2015, I'm working on the 2020 update.

I'm connected VPN from home.

Since last week I have been working on several dwgs/assy's. This morning I received a new 3Dconnexion spacemouse. Our IT guy connected to my PC via VPN to install it. Then PC rebooted.

Now, when I open my files, all changes I have worked on since last week are gone!

I save as I go, and they are in PDM. Only previous version shows.

I have backup setup, they are gone.

Anyone seen this before? If so, have you found a way to get back the files?

Our admin and IT don't know.