AnsweredAssumed Answered

Visualize crashes

Question asked by Sorin Popescu on Apr 2, 2020
Latest reply on Jul 7, 2020 by Kristina Dougherty

Good evening,


I've recently run into a problem with Visualize. The projects I have worked fine 2-3 weeks ago, but for a few days now, it keeps crashing whenever i try saving/when it auto-saves (from what I've been able to gather, but maybe it's because of something else). Drivers are up-to-date, tried to do a Save As, running as admin. Might reinstalling fix this?



This is the log:


An error has occurred. Please contact your local SOLIDWORKS support representative for assistance.

Error occurred at 15:48:04 on Thursday, 02 April 2020. Build version is

System.ArgumentException = "An item with the same key has already been added."

Stack Trace:
at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource)
at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add)
at Bunkspeed.Common.Project.Types.ProjectSubtree.AddChild(BaseNode parentNode, BaseNode baseNode)
at Bunkspeed.Common.DataModel.DataProvider.RuntimeToFileConverter.Convert()
at Bunkspeed.Common.DataModel.DataStore.FileBasedBaseDataModelStore`1.SerializeFile(TDataModel dataModel)
at Bunkspeed.Common.DataModel.DataStore.FileBasedDataStore`1.UpdateValue(TValue value)
at Bunkspeed.Common.DataModel.Manage.ProjectDocument.SaveShadowProjectFile(IProjectCurrents simpleCurrents, IViewBaseContext viewContext)
at Bunkspeed.Common.DataModel.Manage.ProjectDocument.<AutoSaveCallback>b__56_0()
at System.Windows.Threading.DispatcherOperation.InvokeDelegateCore()
at System.Windows.Threading.DispatcherOperation.InvokeImpl()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Windows.Threading.DispatcherOperation.Wait(TimeSpan timeout)
at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherOperation operation, CancellationToken cancellationToken, TimeSpan timeout)
at System.Windows.Threading.Dispatcher.Invoke(Action callback, DispatcherPriority priority, CancellationToken cancellationToken, TimeSpan timeout)
at System.Windows.Threading.Dispatcher.Invoke(Action callback)
at Bunkspeed.Common.DataModel.Manage.ProjectDocument.AutoSaveCallback(Object state)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.TimerQueueTimer.CallCallback()
at System.Threading.TimerQueueTimer.Fire()
at System.Threading.TimerQueue.FireNextTimers()

Direct3D Device Feature Level: Level_11_0
Microsoft Windows 10 Pro for Workstations Service Pack -1 - Pass
8 x Intel(R) Xeon(R) E-2174G CPU @ 3.80GHz - Pass
16215 MB RAM available - Pass
2048 MB NVIDIA Quadro P620 - Attention GraphicsCard drivers - Pass
1 CUDA devices
224649 MB disk space free - Pass
2727 MB ram used by application

NeurayDeviceMode is CPUOnly