Technical Alerts & News | SOLIDWORKS
So what advice can the VAR club give me? Install for production and business? Or wait again and see what trouble arises with other users?
Frank Oostendorp wrote: So what advice can the VAR club give me? Install for production and business? Or wait again and see what trouble arises with other users?
Frank Oostendorp wrote:
The answer is simple. ONE and TWO makes three. Wait until at least SP3.0. I'm still on SWX2019 SP5.0 and have no plans to upgrade to SWX20 until at least 3.0. After 25 years of using the software, I've regretted it too many times to switch any earlier.
Frank Oostendorp wrote: Or wait again and see what trouble arises with other users?
Or wait again and see what trouble arises with other users?
This is what I'm doing.
Does the VAR community have special information not available to the rest of us?
No no, Dennis & Scott, as experienced users it would be nice for you two to start testing. When it is an improvement compared to 2019 SP3.0, let me know. Some VAR's are aware of some problems, they just keep still. A problem with user A does not have to appear at user B, so they tell me.
no - there is not "special" information for VARs. And the download with the newest beta / PR / EV / Released version are available to all users at the same time - VAR employees included.
But at the same time this seems to be a problem. Very often some customers download an install the brand new version before we could. And so we don't have answers, when they are needed… (on our hotline).
So please stay cool, wait a moment and then we'll see… Or try by yourself on a none-productive system.
Yes, VAR's are the first to know some bugs. They are involved in installing the new version at their customers. So no, not on the moment of release, but after a few days they see the first problems. And the VAR still pushes me to install the latest version, because it might solve 15 of the 30 outstanding SPR's with errors ( or intended behaviour )
Finished install. Test later.
I wait till SP2 or 3 to upgrade a year behind. so when SP2 2018 came out we upgraded to 2017 SP5
What is the advantage of that? SP5 is the same the day it is released as it is 6 months later.
Not entirely true, If they find something catastrophic they will back port it. Like the upgrading of step file from 2018SP5 to 2019. the fix in 2019sp3 was pushed into sp5 of 2018. There's another example between 2018 and 17 but I cant remember it
its not much of an advantage but we here dont believe in using "living software". When its done being fixed, we switch.
Frank Oostendorp wrote: No no, Dennis & Scott, as experienced users it would be nice for you two to start testing. When it is an improvement compared to 2019 SP3.0, let me know. Some VAR's are aware of some problems, they just keep still. A problem with user A does not have to appear at user B, so they tell me.
Nope. I've been there and done that. I am so tired of buying into the hype of the "The next version has so much goodness for you!" only to discover:
a) the new stuff is still lacking and wasn't worth the effort to upgrade,
b) too many old problems still aren't fixed
c) new problems are introduced, either with new functionality (not surprised to see that) or with old functionality (IMO this should NEVER happen! Software developers should practice the Hippocratic Oath - First, do no harm.)
I know SWX wants people to use the early release versions of the service packs and the beta versions of the new releases and for us to provide feedback. I get that, really I do. SWX cannot possibly test everything on every possible configuration of hardware and software that we users have. Some problems are going to get through their QC system. My employer is not paying me to debug someone else's software. I cannot afford to spend my time in a non-production environment to supply QC feedback to SWX - unless they want to pay me to do it. I am not holding my breath for that to happen.
Just as you, Frank, want others to flush out the problems before you get exposed to screwed by them, so do I. I am tired of getting burned. I had started using SWX2017 SP1.0-2.0 and ran into a serious problem. It was with a feature/function that I had not used a lot, but my VAR and SWX admitted I was doing it correctly and there was a "problem", a.k.a. a bug. I had to revert to using SWX2016! That meant recreating the files I had touched in SWX2017. I still have not been able to wash the taste of that puke out of my mouth.
No, I'll watch and wait. Until their efforts with ONE and TWO produce significant results I cannot afford to "upgrade". One crash costs me more time and trouble than any version has offset with their new "benefits".
I didn't realize they would do that.
Case in point: https://forum.solidworks.com/message/1034026?commentID=1034026#comment-1034026
darn it. we were really looking fwd to upgrading when sp2 came out.
that highlight thing looks like we go into a holding pattern.
..yeah, loaded it last night and opened a 2019sp5 file (which opens in about 3 mins and renders) into 2020sp2 and it takes about 9 mins to open but does not fully resolve and it will not render... in fact, it stalls,.. so, ctrl-alt-delete... and end task!
Today's pandemic example: 2019sp5 (open/renders fine) and 2020sp2 (stalls)
SP2 is working great here, no issues
SP2 immune from virus?
I have 2018v and 2019v already in my system. Will updating 2020v SP2 through following means create any issues?
Not that I know of??
I download the installer from Customer Portal.
Do you say going through customer portal safe?
Yes, you'll download a 30MB installer.
It'll download required files for your computer.
It could still fail. SP1 install didn't finish. I need to get full install from VAR.
SP2 installed on first try.
I have 2018, 2019 and 2020.
Make sure you pick correct Toolbox location.
I put mine in "SOLIDWROKS DATA 2018", 2019, 2020.
I don't know if 2018 could use 2020 Toolbox.
Mine is a standard version therefore no Toolbox.
Retrieving data ...