I am trying to upgrade SW from SP 1.0 to SP 2.0 but the download and install button remains grayed out after accepting terms and conditions. Is there any fix for this?
Could you upload a screenshot of the summary page where the install button is greyed out. I'd take a guess and say it could be any of the bellow;
Would need more info to know exactly what is stopping it from installing. Sometimes if you hover your mouse over the install button I've seen it give some additional info that may help
It was the toolbox. I fixed that issue and now am able to install the new service pack. Thank you.
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