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Solidworks PDM - Administraiton - Document Identifier

Question asked by Inga Rut Reynisdottir on Mar 5, 2020
Latest reply on Mar 5, 2020 by Inga Rut Reynisdottir


I am creating a new template in our system.

I have created with the Pigeon hole add in the document identifier that I want to use (see picture 1). But when I go to PDM to create the template the document identifier does not show up (see picture 2). 

In my Sandbox vault I have tried to do the same there and then the identifier works, I have compared the data card in both vaults and the settings, variables etc are the same.

Any idea why this is not working and how this can fixed?