14 Replies Latest reply on Jul 6, 2009 6:34 PM by Anna Wood

Solidworks 2009 with Vista 64 bit problems

Derek Taylor May 5, 2009 10:29 PM

If we try to insert a part to an existing or empty assembly, we lose functionality of Microsoft Outlook and none of our shortcuts work for Microsoft Access or Word. We upgraded from Office 2003 to 2007 hoping this would fix the problem but it didn't. Any suggestions?

Thanks

Derek

Solidworks 2009 with Vista 64 bit problems

Derek Taylor May 12, 2009 12:51 PM (in response to Derek Taylor)

Nobody else is having compatibility issues with SW and MSOffice?
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- Solidworks 2009 with Vista 64 bit problems
  
  Devon Sowell May 12, 2009 3:15 PM (in response to Derek Taylor)
  
  Hi Derek-
  
  No problems here.
  
  Vista64 Business
  
  Office 2003
  
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  - Solidworks 2009 with Vista 64 bit problems
    
    Derek Taylor May 12, 2009 3:20 PM (in response to Devon Sowell)
    
    Devon,
    
    Must be nice. When we try to insert a part to a new or existing assembly, our MS Office programs quit working. Same setup as you and we upgraded a couple of machines to MS Office 2007. Same results. To fix we have to logoff/login (a little quicker than a reboot). We don't know what else to try. We have contacted our VAR and they said SW and MS are aware of the problem. Crazy thing about this is that 3 of our sister companies don't have any of these issues and they have the same setup as us.
    
    Derek
    
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    - Solidworks 2009 with Vista 64 bit problems
      
      Devon Sowell May 12, 2009 3:25 PM (in response to Derek Taylor)
      
      Hi Derek-
      
      "We have contacted our VAR and they said SW and MS are aware of the problem."
      
      Have you requested an SPR Number?
      
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      - Solidworks 2009 with Vista 64 bit problems
        
        Derek Taylor May 12, 2009 3:30 PM (in response to Devon Sowell)
        
        Devon,
        
        Yes, a SPR Number was assigned.
        
        Derek
        
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Solidworks 2009 with Vista 64 bit problems

Jason Raak May 12, 2009 3:37 PM (in response to Derek Taylor)

derek,

i have the same problem but it is whenever, not during a specific operation. outlook, word, excel, powerpoint will quit working when i have solidworks open. they work fine if i don't have it loaded. i am under the assumption that it has to do with solidworks not dumping files that you have closed and office programs running out of memory. i have tried almost everything and my var said nothing other than that i was the ONLY one with this problem.

i am running vista 64bit, solidworks 2009 sp3, ms office 2007
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- Solidworks 2009 with Vista 64 bit problems
  
  Derek Taylor May 12, 2009 3:58 PM (in response to Jason Raak)
  
  Jason,
  
  That interesting...it's only happened to us when in an assembly. It doesn't matter if you drag/drop, insert component or use the design library. I noticed yesterday that just by creating a new assembly, because the insert command is already started, hoses our MS Office. We just bought these new workstations and haven't been able to benefit from them yet...frustrating!
  
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  - Solidworks 2009 with Vista 64 bit problems
    
    Michael Didrickson May 12, 2009 6:15 PM (in response to Derek Taylor)
    
    We have the same problem, both on Vista 64/SW2009 64 SP3.0 and on XP 32/SW2009 32 SP3.0 all running Micorsoft Office 2007 SP2.0 (64 on 64 bit OS and 32 on 32 bit OS). When we call our VAR they reply "Really, we haven't heard of this before".
    
    I doubt they know where the solidworks forums are even at.
    
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    - Solidworks 2009 with Vista 64 bit problems
      
      Derek Taylor May 12, 2009 7:34 PM (in response to Michael Didrickson)
      
      Michael,
      
      Bummer...this really is strange. I'm trying to uninstall/reinstall and am having problems with that too. We've been using SW since 2001 and getting pretty discoured. No fixes, work-arounds or ... from SW. Even a message/bulletin saying they are aware of the problem and they are working on it would be nice!
      
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      - Solidworks 2009 with Vista 64 bit problems
        
        Derek Taylor May 13, 2009 2:42 PM (in response to Derek Taylor)
        
        On the above post I mentioned that our 3 of our sister companies have the same workstations and aren't experiencing these problems. Well as of yesterday they are. They weren't using MS Access very often. We use it quite a bit here and it seems that Access is the culprit for us...
        
        Derek
        
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        Solidworks 2009 with Vista 64 bit problems
        
        Stephan A May 14, 2009 12:40 PM (in response to Derek Taylor)
        
        I am from Germany and I also have these problems since 1 year. Nobody can help me. I will switch back to Xp 32 or how about to switch to office 2003?
        Anybody tried?
        
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        Solidworks 2009 with Vista 64 bit problems
        
        Derek Taylor May 14, 2009 12:49 PM (in response to Stephan A)
        
        Stephan,
        
        After some testing we've found that if we don't open a MS Access database via a shortcut everything behaves as it should. So for now we start MS Access and use the File>>Open...
        
        Good luck to you...hopefully this will get fixed soon!
        
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Solidworks 2009 with Vista 64 bit problems

Bruce Mistarz Jul 6, 2009 6:32 PM (in response to Derek Taylor)

We only have 2 seats and one is running Vista 32 and the other is XP32. Vista is running Office 2007 and it locks up multiple times per day. The XP32 is running office 2003 and it happens around once per day, but usually after a few hours of running Solidworks. We noticed on both machines that is only happens when editing an Excel sheet that is in a drawing. Our Vista seat normally will not touch the Excel sheet and let the XP seat do the altering or they will just delete it and put in a new one.
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- Solidworks 2009 with Vista 64 bit problems
  
  Anna Wood Jul 6, 2009 6:34 PM (in response to Bruce Mistarz)
  
  Bruce,
  
  Refer to this thread about the issue.
  
  http://forum.solidworks.com/fo...tid=14&threadid=21213
  
  Cheers,
  
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