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Characteristic Balloon Reorder Bug (2019)?

Question asked by Ian Chamberlin on Feb 7, 2020
Latest reply on Mar 9, 2020 by Erin Roark

We are currently running SW2018 Inspection and sometimes need to reorder our inspection balloons on the drawing.  This works flawlessly now when exporting out to PDF and Excel files.


I have been testing SW2019 (SP5) and believe I have found a bug where the reorder function does not work as intended.  The characteristics can be reordered as expected in the Characteristic Tree and both the native SW drawing and PDF export show the balloon numbers reordered properly.  The problem is that the Excel file does not show these reorder updates and instead just keeps the original balloon order.  So in the end there is a discrepancy between the PDF and Excel files which is a huge issue for us.


Has anyone else seen this bug/behavior and developed a workaround?  Or is this potentially fixed in 2020?  Any input would be appreciated.