We have a pair of imported models that a coworker is attempting to mate. When he selects the first surface the dashboard shows the surface selected. When he selects the second surface both selections are removed from the dashboard. Even if the mate type is selected before hand the surface selections always disappear upon the second selection.
To make things more interesting, I can mate what ever I want on my machine and it works. So I am suspecting there is a setting in his machine that is the issue, but I don't know what to look for. Any suggestions?
Second unrelated question, when the import diagnostics fails to fix the imported errors where do I go to manually do that. It has been enough years since I have tried doing that and I forget where I fix them from.