Why do they keep unneccessarily changing functionality for change sake? They need to put all new gimmicks on hold and just fix the damn bugs that are there. I also am tired of the VAR never answering their phones. Why should they? I only pay them tens of thousands of dollars for support every year. I used to use SolidEdge and at least they had a centrailzed call center. This VAR is crap. Would you rather get an answer form a stranger or be ignored by someone you know?