AnsweredAssumed Answered

Solidworks 2019 sp5 freeze periodically ONLY if license borrowed

Question asked by Yuri Maclayen on Jan 22, 2020
Latest reply on Jul 14, 2020 by Alex Morrison

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Comment • 9

Hi , after almost whole day of testing I have find the problem

Solidworks 2019 sp5 freeze every several minutes for about 5-10 seconds .
This happens ONLY if I work with borrowed license .
Even if computer connected to work Network but license is borrowed .
It freezes no matter if I'm in sketch , assembly , drawing
or even browsing some menus of solidworks , for example option or customize …

Solid works almost perfect if working without borrowing

anybody have suggestion how to fix this problem ?

windows-7-64 .

solidworks 2019 sp5

PDM-27.50.0077

all Add-Ins.. are OFF .

autosaving is OFF

Yuri Maclayen Jan 26, 2020 12:03 PM

Correct Answer

Known problem , currently waiting for solution from " dassault systemes"

Hope it will take not too long .

Problem also appliers in windows 10

See the reply in context

No one else had this question

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Yuri Maclayen Jan 26, 2020 12:03 PM

Known problem , currently waiting for solution from " dassault systemes"

Hope it will take not too long .

Problem also appliers in windows 10

Actions

Florent Beaufort Mar 30, 2020 5:57 PM

Hi,

I've been having this problem myself for some time now and it's getting very annoying.
I even changed my computer and the problem is still there. Crazy!!!!

SW2019 SP5 pro.
floating license
Windows7 64-bit pro
and same probleme on windows 10

Actions

Eric Fogle Apr 2, 2020 11:53 PM

I am also having the same issue. Very, very frustrating having Solidworks freeze very 2 minutes for 30 seconds. I turned off auto-save and verified that all the file locations within the settings were local. Makes it nearly impossible to work on a part. I looked at the CPU, GPU, and memory usage and they are hardly used. Solidworks Rx giving me the green checkmark. I have an Intel i7, 32gb ram, and NVidia Quadro M1200 and get the issue even when just beginning a part.

Actions

Tapani Sjoman May 14, 2020 6:39 AM

Same problem here and now found explanation! REALLY drives me nuts with this!

AAAAAAAAAAAAAAAARRRRRRRRRGGGGGGGGGGGGGGHHHHHHH!!!!!!!!!!!!!!!!!!!!!

Any solutions?

Actions

Tapani Sjoman May 29, 2020 3:33 AM

Lifting this up ...

Actions

Eric Fogle May 29, 2020 12:28 PM

I was using a multi-license version of Solidworks that required borrowing a license. I finally installed a stand-alone, which fixed the problem. I assume that Solidworks was still trying to verify the license every two minutes using the network, which was unavailable.

Actions

Tapani Sjoman Jun 1, 2020 7:48 AM

Got a workaround! Asked from our VAR and they asked to test what happens is I borrow a license and remove all servers from the list after that. And that works! No jumming after that! Sooo GREAT!!

Actions

Tapani Sjoman Jun 2, 2020 2:01 AM

Forgot to add a registry entry for this:

[HKEY_LOCAL_MACHINE\SOFTWARE\FLEXlm License Manager]
"SW_D_LICENSE_FILE"="25734@mylicenseserveraddresshere"
"FLEXLM_TIMEOUT"="100000"

Timeout is microseconds so value 100000 equals to 0,1 sec

Actions

Alex Morrison Jul 14, 2020 10:44 PM

Thanks very much Tapani, your workaround seems to solve the problem. We have several users working remotely affected by this issue.

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9 Replies

Yuri Maclayen Jan 26, 2020 12:03 PM
Unmark Correct
Correct Answer
Known problem , currently waiting for solution from " dassault systemes"
Hope it will take not too long .

Problem also appliers in windows 10
Like • Show 0 Likes0
Actions
Florent Beaufort Mar 30, 2020 5:57 PM
Mark Correct
Correct Answer
Hi,
I've been having this problem myself for some time now and it's getting very annoying.
I even changed my computer and the problem is still there. Crazy!!!!
SW2019 SP5 pro.
floating license
Windows7 64-bit pro
and same probleme on windows 10
Like • Show 1 Like1
Actions
Eric Fogle Apr 2, 2020 11:53 PM
Mark Correct
Correct Answer
I am also having the same issue. Very, very frustrating having Solidworks freeze very 2 minutes for 30 seconds. I turned off auto-save and verified that all the file locations within the settings were local. Makes it nearly impossible to work on a part. I looked at the CPU, GPU, and memory usage and they are hardly used. Solidworks Rx giving me the green checkmark. I have an Intel i7, 32gb ram, and NVidia Quadro M1200 and get the issue even when just beginning a part.
Like • Show 1 Like1
Actions
Tapani Sjoman May 14, 2020 6:39 AM
Mark Correct
Correct Answer
Same problem here and now found explanation! REALLY drives me nuts with this!

AAAAAAAAAAAAAAAARRRRRRRRRGGGGGGGGGGGGGGHHHHHHH!!!!!!!!!!!!!!!!!!!!!

Any solutions?
Like • Show 1 Like1
Actions
Tapani Sjoman May 29, 2020 3:33 AM
Mark Correct
Correct Answer
Lifting this up ...
Like • Show 1 Like1
Actions
Eric Fogle May 29, 2020 12:28 PM
Mark Correct
Correct Answer
I was using a multi-license version of Solidworks that required borrowing a license. I finally installed a stand-alone, which fixed the problem. I assume that Solidworks was still trying to verify the license every two minutes using the network, which was unavailable.
Like • Show 1 Like1
Actions
Tapani Sjoman Jun 1, 2020 7:48 AM
Mark Correct
Correct Answer
Got a workaround! Asked from our VAR and they asked to test what happens is I borrow a license and remove all servers from the list after that. And that works! No jumming after that! Sooo GREAT!!
Like • Show 1 Like1
Actions
Tapani Sjoman Jun 2, 2020 2:01 AM
Mark Correct
Correct Answer
Forgot to add a registry entry for this:

[HKEY_LOCAL_MACHINE\SOFTWARE\FLEXlm License Manager]
"SW_D_LICENSE_FILE"="25734@mylicenseserveraddresshere"
"FLEXLM_TIMEOUT"="100000"

Timeout is microseconds so value 100000 equals to 0,1 sec
Like • Show 0 Likes0
Actions
Alex Morrison Jul 14, 2020 10:44 PM
Mark Correct
Correct Answer
Thanks very much Tapani, your workaround seems to solve the problem. We have several users working remotely affected by this issue.
Like • Show 1 Like1
Actions

Solidworks 2019 sp5 freeze periodically ONLY if license borrowed

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