AnsweredAssumed Answered

Online licensing outages!!!!

Question asked by Gordon Rigg on Jan 22, 2020
Latest reply on Feb 19, 2020 by Gordon Rigg

We seem to be suffering an issue with online licensing. I had a user kicked off his machine yesterday for a while, and today a second user just had to give up trying to get solidworks to start.

I switched that license back to machine licencing but access still fails with an online licensing error nearly an hour later.


So are 100s or perhaps 1000s of users having this sort of trouble? or is it local to us somehow?

our VAR just hints they have had lot and lots of problems with it recently...


Obviously, denying access to users who are on maintenance is absolutely unacceptable.

Especially without any warning, mid command - save your work we are kicking you off you no longer have an online license available.... that is a joke!