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Solidworks 2017 is showing very high Power Usage

Question asked by Joe Grosskopf on Jan 22, 2020

We have a user who's model is freezing whenever she rotates, or zooms. opening the task manager, the CPU, Memory, disk utilization and resources for Solidowrks all very low. However, there is a column that says Power Usage...every time she rotates, that shows "Very high"...what affects this area? and how can I correct it?