Anyone having error getting Digikey parts in Supplier Search? It says: "Digi-key Error: Invalid Partner Information"
NOTE: That error message in the picture is the best I can do. There are a bunch of glitches in the software and doesn't allow you to read the full text etc.
I also did some digging on my own and what I found interesting is that Altium has the exact same issue in Altium 16 and 17. Like every other supplier results would show except for Digikey even after ticking it all but they patched it in Altium 18 and now it the Altium's supplier search works flawlessly.
So my assumption is that Solid Works PCB was made/derived from Altium 16 or 17 or some sort and it carried the those issues over to Solid Works PCB and I guess DS developers never got around to fixing it or wasn't informed about the issue.
Go to File > System Preferences > Data Management > Suppliers.
Scroll all the way down, and uncheck everything in the "Available Suppliers" section. Scroll back to the top, and check the suppliers you like in the top right supplier list. The bottom is a legacy API thing, the top is the new API. Why there are the two sections when only one works, I don't know. But, that should fix it.
Also! What is REALLY annoying is every time you launch PCB, it re-selects everything in that bottom legacy supplier section, so you have to go in and unselect it all again.
Brian Cooke's solution worked for me in Solidworks PCB 2018. I had this same error. Scrolling to the bottom of the Supplier Search window, unchecking all of the suppliers, and then only checking Digikey in the top-right list resolved the issue. Crazy!
In solidworks PCB 2018, the Supplier Search window can be found on the View Tab > Suppliers
Hi,
Currently I can't see any digikey result when searching for components so it's most likely a generic issue. Not sure why though because every box is ticked so it should work.