This morning I got a key from my university to upgrade from SW 2018-2019 to 2019-2020. I backed up my settings and such, then uninstalled 2018. I went to uninstall 2019, and I'm met with this:
...and there are a LOT of files. So naturally I decided to see if I could enable downloads, and I was met with this:
The checkbox for "Download and install" is greyed out, and I am unable to select it. My school has been completely useless in the manner. Any suggestions?
While waiting for any extra feedback here, check out the student support form at https://www.solidworks.com/sw/education/All_product_support_req_form.html if your school has been unsupportive.