Solidworks Swcare

Upcoming changes to the support area of www.solidworks.com!

Discussion created by Solidworks Swcare on Dec 11, 2019
Latest reply on Dec 16, 2019 by Dave Laban

All,
The Support area (including some certification & training content) on the SOLIDWORKS website (www.solidworks.com) is currently being redesigned, with updates planned over the next two months. This update will ensure that the Support area has a consistent look and feel as the rest of solidworks.com, including improved display on mobile devices.

The project is being rolled out in two phases shown below:

Phase 1 (by end of Jan 2020)
• FAQ
• Video Card Drivers
• System Recommendations
• Download Free Tools
• Community Download
• Request Support Forms
• For Academia
• API
• Activation & Licensing
• Certification & Training
• Release Schedule

Phase 2 (by end of Q1 2020)
• Hardware / Benchmark (Share / Compare your score)
• Hotfixes
• Download SOLIDWORKS
• Guides & Tutorials
• Subscription Services
• Early Visibility
• Document Key Manager

The first redesigned area, the graphics card driver page, will be visible to customers in mid-December. Other areas in phase 1 will be rolled out between now and the end of January 2020, and phase 2 areas are targeted to be complete by the end of Q1 2020.

Some content will be moving to MySolidWorks during this process:

• Admin Guides (What’s New and Release Notes) – week ending December 20th
• SolidPractices - week ending December 20th
• Certification (Virtual Tester – MySolidWorks Integration) - January 2020
• Training Files and Links – Q1 2020
• Certification Content – Q1 2020

For the areas moving to MySolidWorks the existing pages on solidworks.com will redirect to the new content.

 

Regards,
SolidWorksCare


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