How can I upgrade service packs up to date 30.11.2016
2016 is a new version. Not a update or service pack.
You need to install 2016 to use 2016 files.
When did you make these purchases?
Have you contacted your Reseller about this issue?
I tried to install version 2016 (2016 sp o.1, dit not found clear version 2016), but the answer was: "The page you are trying to view requires an active". The letter which had serial number was dated October 26, 2015 and signed by Suchit Jain Vice President, Strategy &ua.
But there also reads that somebody made an error because I dit by 2016 version, but here reeds 2015.
My reseller won't help me, because they said, that I do not pay about maintenance. Who the heck would by "old" version when new have already released. I have to check my receipt and discuss it with my reseller, I think.
You need to find proof that you bought 2016.
How long did you used 2016?
Frederick, I do answer when my reseller has informed me, what's going on.
Newer the less, License Manager has always verified my license, and it seems to deny my license in December 2019.
You said you don't pay for maintenance. Your license is for 2015. You need to completely uninstall 2016, reboot, reinstall 2015.
Chris, that's the question, I just mailed to my reseller, that I bought version 2016 (which have uninstalled when it dit not anymore opened). All the documents have only that 2015, and few words of "information" about to upgrade to 2016.
Again, who the heck would buy old version when new had already released.
How could I do all my works with version 2016, if it was not meant to me?
Now I am curious, how do my reseller answer. Mishap or meant?
I am private, who does SolidWorks 3D modeling to himself and friends and raise my value on the job market, so I paid a lot of money for not really working with that program.
If you payed for 2016, you should be able to update your license and software. A little training on how to do this will help.
Chris, my reseller's answer will help more. After that, no problems, I hope.
There have happened a little mistake. I do have those emails, we made that deal.
Something that you have not discussed is, is the computer that you originally installed the 2015 or 2016 version on the same computer with the same hard disk. If you change a computer or hard disk you must first do a full uninstall to release the Solidworks software from that computer - and you may need to contact Solidworks and confirm you have removed the original version from that computer. Then they can clear the information in their database and you should be able to install it on a new computer.
We are now only allowed to have one computer with the software installed and operational (as of a few years ago).
Also, you said you originally had version 2015 then later version 2016 sp0.1 (which is effectively 2016 initial release plus a bug fix. What was the original date you actually purchased your software. If it was at the original release time from 2015 then you only have 1 year from that date that you are on subscription. If 2016 SP0.1 came out more than 1 year after that original Purchase Date (not original install date) then you can only install new updates Up to that same date 1 year later.
Used to be that you could have a license on a work computer and a home computer and both would still run unless you uninstalled, but that changed. Now you can only have 1 "Standard" package running on 1 computer and if you uninstall and try to reinstall after 1 year it won't work if you have not purged this serial numbers from all your systems.
Your reseller should still be able to assist you if you have a valid subscription or if you did have one and have purged it from all other computers and the version you are trying to install is still in the subscription time period.
Another Question: Did you actually have a valid subscription or was this a shared install using a work serial number or Network license?
Another consideration, If this was a company owned license and the company no longer exists or was sold then your license was sold or canceled with that company.
Rick, the very same computer, and the same hard drive. And under help button, there is a possibility to release a license and then with another computer, in my case, only my laptop, to use that license.
Earlier I wrote, that this license is my private.
My reseller told me, that they will send me help. Small human error, which is soon fixed, I hope.
Nowadays letter mail is a bit slow, because of the Christmas season and earlier mail strike, but I'll comment when the situation is ok again.
have you heard about the floating license 'thing'?
I hear you can install as many times as you like on various workstations, but can only log in from 1 location at a time.
although this means you must have an active internet connection at every machine.
sounds good to me.
That's the Online License.
I'm using that.
Available to everybody?
I think so. Maybe need subscription.
Works on standalone license.
You need to create account in My Solidworks . com and use that to login.
I just went to SW help, and let the license to float, and open the other computer, go to help and activate my license there. This happens ower the net, no need to input your license numbers.
So it has happened these few years in my use.
It might be easier to do in My Solidworks, but not difficult either this way.
Jaakko Moisio wrote: I just went to SW help, and let the license to float, and open the other computer, go to help and activate my license there. This happens ower the net, no need to input your license numbers.So it has happened these few years in my use.It might be easier to do in My Solidworks, but not difficult either this way.
Jaakko Moisio wrote:
Providing you have an internet connection on both ends and nothing interferes with them like an Internet outage.
Alos wonder what happens if you leave your work system running with SWX running and then go home and try to use it - does it freeze your work systems / shut down the application (and save your unsaved work or just kill the app and the work at the same time) or does it let you leave iti on and it stays at the last level you left it at?
Frederick Law wrote: I think so. Maybe need subscription.Works on standalone license.You need to create account in My Solidworks . com and use that to login.
Frederick Law wrote:
It has been out for few years. I think I first saw the information come out as an up and coming version at SWW16. then it came out and (if I remember correctly) it could be monthly or yearly subscription, so you could work on something for a month and then go for a few months and work on it again and only pay for the time you use it. It was the online (Cloud) version
That's how SW worked with me.
Normally I used my big screen and table workstation, and on the site with my laptop.
Earlier there have written that this will no more work.
Sound's odd to me. Normally regulations can be changed when publishing a new version
The problem almost solved with help of my reseller.
Now have to fix note that becomes when I reinstalled 2016 SW:
The DWG Document Manager library is invalid or missing please see your administrator.
Retrieving data ...