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Cannot create PDM Vault shortcut in Quick Access tab on Windows 10

Question asked by Anthony Limiero on Dec 6, 2019
Latest reply on Sep 17, 2020 by Iain Hendry

I am trying to add a PDM vault shortcut to the quick access tab in the windows 10 file explorer. The vault was created on an admin account of the computer and set so that all users can access it. The file path is "C:\PDM Vault" A quick access shortcut was automatically generated in the admin account. When I log into a normal user account and try to add the vault view to the quick access tab, I get the error "No such interface supported." I have also tried making a shortcut on the desktop using the path "C:\PDM Vault" and then dragging that shortcut into the quick access tab, but with no luck.