AnsweredAssumed Answered

intermittent PDM notifications

Question asked by Gary Hamm on Dec 3, 2019
Latest reply on Dec 5, 2019 by Dominic Godding

I have a notification setup that automatically goes out to 3 users when a file is transitioned to detailing, and has dynamic notification to the rest of the engineering department.

 

I have a couple scenarios going on.

1. Either No-one is receiving the notifications

2. Only 1 or 2 of them are getting the notifications

3. Sometimes they all get the notifications and everything is fine.

 

Its very random. But effecting our drawing production within the department.

 

Whats new....we recently upgraded to PDM2019 SP4.

 

If I run a file through testing seems to work as expected, but then again this morning we had 10 files come through from a user and no one got the notifications, but then later this afternoon the same user transitioned more files and everyone got the notification, then again later today he sent a file and 2 out of 3 got the notification. Makes no sense.....

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