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Why is my export animation option greyed out in Visualize 2018?

Question asked by Kealan Devlin on Nov 20, 2019

Hello,

My only option is single frame export (green arrow) and the animation option is not available to click as shown in the attached image (red arrow). 

It is a 9 second animation, simple enough 270 degree rotation of an assembly with a few parts changing opacity. I have Solidworks 2018 and Visualize professional 2018. Thanks!

Green arrow (can click, image only), red arrow (can't click, need this option to export my animation)

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