from one computer i can get to the website login.solidworks.com but from my laptop i get the message
login.solidworks.com's server ip address could not be found
also other users on the same LAN get the same message when clicking on the link to set up a user account
yes, i can get on on one computer only, and on cell phones, but when i connect to cell phone hotspot still cant get on the website
Laptop got internet on that network?
Maybe laptop not setup properly on that network?
Could be DNS problem.
Try ping login.solidworks.com in command prompt:
on my desktop i get the same message as you (see below)
from my laptop (on the same netwoork) cant find host message (see below)
DNS not working for some reason.
Check network setting, firewall.
Your laptop can go on internet?
Just Solidworks login doesn't work?
Usually bad DNS means nothing work.
figured it out
https://kinsta.com/knowledgebase/dns_probe_finished_nxdomain/
Windows
The hosts file typically requires additional access. So the first step is to open up your text editor as an administrator. Simply click on your start menu, search for your text editor, right-click on it and select “Run as administrator.” This can be done in any text editor such as Notepad, Notepad++, Atom, etc. We are using Sublime in our example below.
Run text editor as administrator
Within your text editor click File → Open and browse to the following location:
C:\Windows\System32\drivers\etc\
Click on the hosts file and “Open.”
Open hosts file
Double check and make sure the website you’re trying to visit isn’t listed in there. If it is, remove it.
Someone blocked the site in host file?
I can only see one reason for that .....
you are probably correct about that
ya this is so much fun. I can be working along great and cause the serve 200 miles away goes down or i loose a line between here and there I can loose my licence. The licence manager will not allow me to barrow a licence for months on end, so we deal with it and wait to get back to work.
You sure that lan got internet?
Could be router/firewall blocking.
DNS problem.