What happens to Private State files when the PDM server is rebooted? Our IT contractor wants to perform maintenance on our PDM server and says that all files need to be checked in first. We have Private State files from users who left the company, and some that the users say they're unable to undo the checkout, nor delete.
We're running SolidWorks 2016 PDM Standard.
We have access to the Admin account and have undone checkouts on some files, but we can't undo checkout on other files for reasons we haven't yet figured out. We may be able to delete them, but my boss is very reluctant to delete anything (aside from obvious things like models downloaded from McMaster-Carr).
Undo checkout means you lose any changes made to the document. If the documents were blank when first created in PDM you will not lose anything. As Admin you should be able to open the files to see what is in them to determine what will be lost.
Try to rename the documents that you cant check in. If you have unique files names set (no duplicate names), then PDM will not allow you to undo-checkout of files with names that already exist in the vault.
Absolutely NOTHING. You can reboot archive server without a problem.
I understand why you are being requested to check files in just in case, but I have personally rebooted server, upgraded to newer version many many many times.
Everything works completely normally after reboot and you can check private states in.
I'm not completely sure if private state files can be undo checked out at 2016, but at least 2017 it's possible. Users just need to tick those undo checkout boxes on undo checkout window.
As long as user name is same that can be done.
If username is not same Admin account needs to be used.
"Private State" files actually reside on the computer on which they were created. The "Private State" message is there to let you know that they exist, but haven't been checked in to the vault. If you don't want to lose them, you must log on to the machine on which they were created, either using the name and password of the user who created the files, or as admin.
You can then either choose to:
Rebooting the server should have no effect on the files, if your vault uses the standard configuration
I am not a PDM expert but that sounds correct; all files should be checked in. Someone in your company must be an administrator. An Admin has rights to undo check out and delete files that standard users cannot.