I think it is because our IT guy switched over everybody to cloud/virtual desktop based systems. Does anybody have any suggestions for resources that I could review or other routes to fix this problem? Thanks.
Recommended system requirements are here: https://www.solidworks.com/sw/support/SystemRequirements.html & https://www.solidworks.com/sw/support/videocardtesting.html
Supported virtual environments are here: https://www.solidworks.com/sw/support/11168_ENU_HTML.htm
You'll need to provide more details about your current setup and what issues you're facing in order to get better support / advice.
You might want to contact VAR and let them work with your IT.
SystemManufacturer: HP Inc.Model: HP Z4 G4 WorkstationProcessor: lntel(R) Core(TM) i7-7800X CPU@ 3.50 GHz 3.50 GHzInstalled memory (RAM): 32.0 GB (31.7GB usable)System type: 64-bit Operating System, x64-based processor
Radeon Pro WX 7100 (Driver Packaging Version 18.20.24-180717a-332498C-HP)
I don't know what our IT guy is using on the server/virtual side though.
I've contacted the our reseller about related issues and brought in our IT guy but it didn't really go anywhere. They were essentially pointing fingers at each other. I'll try again though.
Sorry about the clumsy nature of the post. I don't post in forums much and this one has changed a lot since the last time I looked at it.
If you were running SW natively on Win10 on that box I wouldn't expect any issues. Might be worth trying the other graphics driver listed on the certified page to rule that out?
This feels like it might be one of those times when "IT department knows best" but doesn't actually understand all the software under their care. Equally, if you're all on virtual machines then why do you need such powerful local hardware? I think IT need to explain to your VAR exactly what the setup is and the intended goal.
Our IT guy doesn't know SW very well (and he admits as much). The problems seem to be more related to the fact that the server I'm drawing files from is based 2/3 the way across the country. I'm going to try the other driver (19.Q3.1) to see if that helps. If that doesn't help, I'm calling our reseller. Thanks for the suggestions.
Is SW running from server?
Or you're opening files on server?
SW doesn't work well opening files from server.
You should use PDM to copy file to laptop before you edit the files.
PDM will sync the files after they're changed.
It is on our list of things to look at soon. There was no reason to get PDM when I first started because I was the only one using SW here but now that we have 3 other users, it makes more sense.
It depends on if you need to share files with other all the time.
If not, you can use other way/software to sync file between computer and server.
So you can work on the file on the computer.
There it is again, another IT guy that does not quite get what is needed to run the software. Which Value Added Resale partner has training for the IT department. I encourage my IT guy to come to the User Group meetings, If for nothing else to come eat and make sure that I get the computer set up and ready for presentations. I also encourage them to contact the support available with the subscription.
When you buy SolidWorks you get a business partner that you can call about anything just about. Computers, servers, other programs. When I was in need of a program that would help program a cnc machine, I called them first. I got some recommendations, from products that they sold to other products that would work.
If I was thinking about changing stuff at the company computer system I would call them and at least ask have you heard of any ill effects to the performance of SolidWorks from this idea, or plan that we have to implement such a change.
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