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EPDM add-in Error =0x080131500

Question asked by Amjad Iqbal on Oct 30, 2019
Latest reply on Oct 30, 2019 by Artem Taturevych

Hi Gurus ,

I have installed an epdm  add-in on a Client's Epdm Vault . The machine which is used for accessing the vault has also been provided by the client. The add-in works fine on the same machine but when I access the vault from another machine ,on any button click  I see the following error  "Call to method 'OnCmd' in add-in "ABC" written by  Company "XYZ" failed  with Error code = 0x080131500. Any help would be highly appreciated .