AnsweredAssumed Answered

Wrong configuration in 3D preview

Question asked by Thomas Grauer on Apr 22, 2009
Latest reply on Apr 22, 2009 by Thomas Grauer
I uploaded a part having several configurations with suppressed/unsuppressed features (controlled by an Excel design table). Now when a user selects a certain configuration, the correct part number is displayed and download delivers the correct model. But 3D preview shows a completely different configuration.

Furthermore, sometimes the combo boxes for configuring the part disappear completely, so the user has to reload the page.

Maybe someone has made a similar experience?

Thomas Grauer
Grauer Engineering