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"Delayed in State" notifications being sent incorrectly

Question asked by Unspecified Unspecified on Sep 27, 2019
Latest reply on Oct 2, 2019 by Paul Wyndham

Hi,

 

We currently use the "Delayed in State" functionality to send notifications in the usual fashion.

 

We've recently started having notifications sent for files that are no longer delayed.  I.e. files have moved on to the next workflow state as intended, but PDM is still sending delay notifications for them.  The files in question still show as being in the correct 'new' state, as do all their references.

 

Is there some setting that I've missed which means the delay notifications will keep going out?

 

Thanks,

 

Graeme.

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