Hi,
We currently use the "Delayed in State" functionality to send notifications in the usual fashion.
We've recently started having notifications sent for files that are no longer delayed. I.e. files have moved on to the next workflow state as intended, but PDM is still sending delay notifications for them. The files in question still show as being in the correct 'new' state, as do all their references.
Is there some setting that I've missed which means the delay notifications will keep going out?
Thanks,
Graeme.
That sounds like a bug, so you should talk to your reseller about it.
Take a look at things like is it every file or just specific ones. Were the files transitioned by specific users or any user? Does it clear up after the file is transitioned two or more times? Does it stop the notifications if you check the file out and back in?