Flickering icons

Discussion created by Nicolas Sylvestre on Sep 20, 2019
Latest reply on Sep 23, 2019 by Glenn Schroeder

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Hello,

I'm a student in a french engineering school and they gave us a licence for solidworks.

I downloaded the package and installed it perfectly fine.

However, when i try to use it, the bar on the left isnt displaying as long as i dont put my cursor on it , and same for the menu under the top bar (the one with function, sketch,...)

Solidworks specs:

solidworks 2018, activated with a student key, sdk number: XSEK12

Computer specs:

Processor: amd ryzen 5 3550H

Graphic card : nvidia geforce gtx 1650, drivers updated

Ram: 8 Go

Thank you in advance for your answers

EDIT 09/21/19 19:35 Thanks to Glenn Schroeder, I state that the problem was coming from the graphic card (tried to use solidworks's own OpenGL and it worked perfectly fine, even though it was laggy ). So I updated the drivers once more only to find I didn''t have exactly the right ones for my graphic card, downloaded and installed the right ones but I still got the issue

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Bug solidworks.PNG216.9 KB

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Newell Voss Sep 20, 2019 11:17 AM

Without knowing more I would say you need to upgrade your RAM and possibly your Graphics card.

You can find system requirements/recommendations on the SW site.

SOLIDWORKS | Hardware & System Requirements | SOLIDWORKS

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Nicolas Sylvestre @ Newell Voss on Sep 21, 2019 12:06 PM

Will try it as the last solution, hope its not that , it's pretty hard to change hardware in a laptop

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Glenn Schroeder Sep 20, 2019 1:53 PM

See if any of the information at Why am I getting weird graphics issues? will help.

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Nicolas Sylvestre @ Glenn Schroeder on Sep 21, 2019 12:33 PM

The ''software opengl" solution is working, thank you very much

EDIT: it works, but solidworks becomes really laggy and pretty much unusable unfortunately.

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Glenn Schroeder @ Nicolas Sylvestre on Sep 23, 2019 2:22 PM

Since the problem cleared up with that setting, it's definitely a graphics card issue. I'm pretty sure nothing can be done to help other than getting a new one.

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Rick McDonald Sep 20, 2019 6:44 PM

If the previous posted items do not fix your problem,

You could try to do a "Repair" on your installation.

It's been a long time since I did it but should be if you go to your "Add and Remove Programs" in Windows and look for the SolidWorks install you will find a "Uninstall" and possibly a "Repair".

If you have the repair function, try running that. It will basically re-install SolidWorks.

Make sure you have nothing extra running on your system when you do the repair (or reinstall if nothing else works).

Do not run any thing except Windows, no email, no opening the browser .....

Be sure you have any information you needed when you first installed like your serial number / student license information or what every else you needed when you initially installed it.

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Nicolas Sylvestre @ Rick McDonald on Sep 21, 2019 12:08 PM

Tried it but it didn't worked but thank you for your answer

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7 Replies

Newell Voss Sep 20, 2019 11:17 AM
Without knowing more I would say you need to upgrade your RAM and possibly your Graphics card.
You can find system requirements/recommendations on the SW site.
SOLIDWORKS | Hardware & System Requirements | SOLIDWORKS
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- Nicolas Sylvestre @ Newell Voss on Sep 21, 2019 12:06 PM
  Will try it as the last solution, hope its not that , it's pretty hard to change hardware in a laptop
  Like • Show 0 Likes0
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Glenn Schroeder Sep 20, 2019 1:53 PM
See if any of the information at Why am I getting weird graphics issues? will help.
Like • Show 0 Likes0
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- Nicolas Sylvestre @ Glenn Schroeder on Sep 21, 2019 12:33 PM
  The ''software opengl" solution is working, thank you very much
  EDIT: it works, but solidworks becomes really laggy and pretty much unusable unfortunately.
  Like • Show 0 Likes0
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  - Glenn Schroeder @ Nicolas Sylvestre on Sep 23, 2019 2:22 PM
    Since the problem cleared up with that setting, it's definitely a graphics card issue. I'm pretty sure nothing can be done to help other than getting a new one.
    Like • Show 0 Likes0
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Rick McDonald Sep 20, 2019 6:44 PM
If the previous posted items do not fix your problem,
You could try to do a "Repair" on your installation.
It's been a long time since I did it but should be if you go to your "Add and Remove Programs" in Windows and look for the SolidWorks install you will find a "Uninstall" and possibly a "Repair".
If you have the repair function, try running that. It will basically re-install SolidWorks.

Make sure you have nothing extra running on your system when you do the repair (or reinstall if nothing else works).
Do not run any thing except Windows, no email, no opening the browser .....
Be sure you have any information you needed when you first installed like your serial number / student license information or what every else you needed when you initially installed it.
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- Nicolas Sylvestre @ Rick McDonald on Sep 21, 2019 12:08 PM
  Tried it but it didn't worked but thank you for your answer
  Like • Show 1 Like1
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