If i have an assembly open and go to my toolbox via the PDM task pane, it randomly crashes my computer.
Some days its repeatable, other days it work fine. Sometimes I go a week without the issue, other weeks it happens daily.
But if you initiate toolbox prior to opening a part it works fine, and works fine for the rest of the day regardless.
We have a Design engineering group of about 30 people all accessing the toolbox located in the Vault, and it seems to happen to all of us.
I have put in a support ticket with my VAR and they have escalated to Solidworks. Went to do a webex meeting with them and was having a good day and could not crash it.
Some testing I have done was,
1. Working online using Vault Toolbox - Crashes
2. Working offline using a copied toolbox on my desktop - Crashes
3. Working offline using Vault toolbox - Crashes
Looking for input, or if you've had the issue what was the resolve.
We are running 2018 SP4. Vault version same as Solidworks version.
Thanks in advance.